1
Manual vetting
Manual carrier vetting took days per application
Case study
Meridian Freight Exchange
Global freight marketplace connecting shippers and carriers
Customer overview
Meridian operates a two-sided freight marketplace matching shippers with vetted carriers across North America and Europe. As volume scaled, manual onboarding and compliance review became the bottleneck to growth.
Challenges before Detected
2
Multiple checks
Compliance checks split across four disconnected tools
3
No unified view
No unified view of onboarding risk across regions
Detected delivered
-70%
Reduction in onboarding time
4x
Faster carrier activation
60 hrs
Saved weekly on manual review
Key features used
Case management
Unified carrier risk profiles & docs
Data orchestration
Instant checks across data sources
Custom workflows
Configurable onboarding logic
In their words
Meridian Freight Exchange
40,000+ carriers / 8 countries / 220 employees
Global freight marketplace connecting shippers and carriers
“Detected let us replace four disconnected systems with one workflow. Onboarding that used to take a week now takes a single day.”
Priya Anand
Director of Trust & Safety, Meridian Freight Exchange