Customer case study
Navan
Global Travel and Expense Management Platform
52 days to 1 day
Navan’s average onboarding decision time fell from 52 days to one day.
Customer-specific result from Detected’s case study. Outcomes depend on the customer’s configuration and operating model.The challenge
As customer volumes increased, Navan wanted to reduce manual compliance screening. Every business required sanctions and PEP screening before approval. Analysts needed to focus on genuine exceptions rather than routine approvals.
What Detected delivered
Detected integrated directly with Navan’s Salesforce platform, allowing businesses to be submitted in bulk for verification and sanctions and PEP screening. Low-risk businesses with no screening matches are automatically approved, while exceptions are routed to compliance analysts for review.
Capabilities used
- Salesforce integration
- Actions and decision automation
- Checklist workflows
- Screening setting controls
- Automated business and representative verification